FAQ - Frequently Asked Questions
A question about our hotel?
The answer below otherwise contact us by phone or email
The check out time is at 11am, if necessary you can ask the reception to leave your luggage in the luggage room until your departure.
If possible, ask our team at reception, but if you arrive very early or leave very late, to be sure of accessing or keeping your room, we advise you to book an extra night.
Yes, the reception team will be happy to give you access to our luggage storage.
Our hotel is an old building. Unfortunately, it does not allow us to provide accessibility for people with reduced mobility.
If you prefer the privacy of your room, we offer a continental breakfast served in your room from 7:30 a.m. to 10 a.m. It will consist of your hot drink, butter, jam, yogurt, compote, orange juice as well as our bread & pastries...always from our famous neighbor Maison Mulot.
More information
To allow you to fully enjoy Paris, the hotel is open 24/24.
If you arrive back late in the evening or at night, simply ring the bell at the entrance and our security guard will welcome you.
The hotel is located in the center of Paris and many transport options are accessible within a few minutes. Access map
Our hotel is completely non-smoking, for the well-being of all our guests.
Our animal friends are not accepted in our hotel, in order to preserve the serenity of our guests.
We will be happy to welcome you as a family. Indeed, at your request when booking, we can install a baby bed (maximum 2 years) but only in the Junior Suite category rooms. On request, we can lend you a changing mat, a bottle warmer or a high chair. Everything to make baby feel at home...
Yes our 6 floors are served by an elevator. It is, as some would say…“Parisian size”…because it is in the heart of an old Parisian building. It should be noted that to access some of our rooms, a few steps will still have to be climbed. We advise you to inform the reception, at the time of booking, if you do not want a room accessible after these few steps.
All our rooms are equipped with a flat screen TV. The junior suites are equipped with a television in each of the 2 bedrooms.
We provide you with an external dry cleaning service, your laundry must be dropped off before 10 a.m. for a maximum return at 20 p.m.
The reception team will be happy to tell you, according to your needs, our favorite restaurants.
The reception team will be at your service, 24 hours a day, to book your visit, show, restaurant or airport and train station transfer...
We will be happy to answer you either by telephone on +33 43 26 53 60 or by email info@hotel-clement.com.
What are you implementing in the hotel to preserve the planet?
- Sensitive to climate change, the entire hotel team is working to limit our impact. We are implementing: Sorting the hotel's waste.
- Reducing the duration of outdoor lighting at night.
- The proposal to limit the change of your bathroom and bed linen.
- The choice of suppliers close to the hotel as soon as possible (pastries, fruit, etc.).
- A water bottle, “Zeste” the only stainless steel water bottle Made in France, for each member of the team.
- The sale of this “Zeste” gourd at the hotel reception.
- A water fountain is available at reception.
- The entire team participated in training to promote an eco-responsible approach within the hotel.
- The installation of hair/body gel dispensers in our showers and bathtubs.
- The choice of labeled hygiene products in the bathrooms.
- A partnership with the association UNISOAP, the first French association to recycle hotel soap to provide access to hygiene
most deprived.
But this cannot be done without you, we also encourage you to:
- Close your bedroom windows when heating in winter or air conditioning in summer.
- Turn off the air conditioning in the summer when you leave your room.
- Turn off the lights and television when leaving your room.
- Inform reception in case of water leak.
- Take the stairs instead of the elevator when possible.
- Choose the nearest public transport to discover Paris.
- Fill your water bottle at the fresh water fountain available at reception.
- Choose to limit your linen change in your bedroom and bathroom.
- Sort your waste just like at home with the help of our new recycling bins in all our rooms.
And don't hesitate to share your ideas with us…so that we can continue to work together!
